Privacy & Cookie Policy


This is the Privacy Policy of the website

The data controller is Ciemme S.a.S., owner of the brand Onirica Cosmetics and the website Ciemme’s registered office is in Via C. Colombo 21, 24046 Osio Sotto (BG) Italy – VAT number 02561210168.


The data are stored in a computerized and electronic archive system at the company’s registered office. The data controller can be contacted at any time.


The data is used solely for the objectives indicated in this Privacy Policy and only for the length of time that is necessary to execute the services requested by the User. The User will have the prerogative to request removal of such data at any time for legitimate reasons.

What do we do with your information?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing

With your permission, we may send you emails about our store, new products, and other updates.

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no. For cookies please read our Cookie Policy below.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information at any time, by contacting us at


We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Third-party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. 

Nextend Social Login

Nextend Social Login collects data when a visitor registers, logs in their account with any of the enabled social providers. It collects the following data: email address, name, social provider identifier and access token. Nextend Social Login stores the personal data on the site but does not share it with any third parties, except for the access token used for authenticated communications with the social providers.

Nextend Social Login uses the access tokens to communicate with the providers to verify accounts and securely access personal data. Nextend Social Login removes the collected personal data when the user is deleted from WordPress.

Nextend Social Login uses the personal data collected by the social providers to create accounts on the site when the visitor authorize it.

Nextend Social Login must create a cookie for visitors who use the social login authorization flow. This cookie is required for every provider to secure the communication and to redirect the user back to the last location. The plugin, however, does not collect telemetry data


Our store is built with WooCommerce for WordPress. They provide us with the online e-commerce framework that allows us to sell our products and services to you.

When you access our online store we collect data from you.

While visiting our e-commerce we track:

  • Products that you view: for example, we can use this information to show your recently viewed products
  • Location, IP, type of browser: we use this data to manage taxes and shipping information
  • Shipping address
  • Products you’ve added to the wishlist: we’ll use this to show you and other users your favorite products and to create targeted email campaigns
  • Wishlists you’ve created: we’ll keep track of the wishlists you create, and make them visible to the store’s staff

We use cookies to keep track of the content of your shopping cart.

When you place an order on our store, we ask you to provide information about your name, surname, your billing and shipping addresses, email, phone number, payment details, and account information such as username and password. We use this data for the following purposes:

  • to manage the purchase process,
  • to ship goods,
  • to answer any of your requests,
  • to configure your account on our store (if you decide to register one),
  • to improve your overall shopping experience,
  • to follow all obligations we have by law,
  • to send you offers and promotions if you decide to subscribe to our newsletter.

If you register an account on Onirica Cosmetics, we will store your account details for future purchases. We can also collect your comments and/or reviews. We’ll also use cookies to keep track of wishlist contents while you’re browsing our site.

In general, we collect your data and information only for the aforementioned purposes and for as long that as we are legally obliged to do so.


Data Used For payments with PayPal: purchase total, currency, billing information. For taxes: the value of goods in the cart, value of shipping, destination address. For checkout rates: destination address, purchased product IDs, dimensions, weight, and quantities. For shipping labels: customer’s name, address as well as the dimensions, weight, and quantities of purchased products.

Data Synced (?) For payments, we send the purchase total, currency and customer’s billing information to the respective payment processor. Please see the respective third party’s privacy policy (PayPal’s Privacy Policy) for more details. For checkout rates, we send the destination ZIP/postal code and purchased product dimensions, weight and quantities to the Courier depending on the service used. We also store the purchased shipping labels on our server to make it easy to reprint them and handle support requests.

Our Administrators and Shop managers can access your data only and strictly for the purposes mentioned on this Policy.

WooCommerce Multilingual

WooCommerce Multilingual will use cookies to understand the basket info when using languages in domains and to transfer data between the domains. WooCommerce Multilingual will also use cookies to identify the language and currency of each customer’s order as well as the currency of the reports created by WooCommerce. WooCommerce Multilingual extends these reports by adding the currency’s information. WPML uses cookies to identify the language of the users. This plug-in does not share any kind of personal data with third parties.


Akismet is our anti-spam service. Akismet collects data about users that leave comments on our website. Such data usually include IP address, user agent, the referrer, the URL of the website along with other information shared by the user concerning their account information (name, username, email address and the comment itself).


When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL). Although no method of transmission over the Internet or electronic storage is 100% secure, we strive to offer the best standards of data protection.

Cookie Policy

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser.

User’s preferences and how to refuse cookies:

Access to your browser ‘preferences’ page, then to ‘privacy’ section to manage cookies.






Age of consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Questions and contact information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our staff at

[Onirica Cosmetics – last edited on 24th of July 2018]